Receiving a “Hit” during your NBI clearance process can be stressful, especially if you have a deadline. However, a “Hit” simply means the NBI system has found a match for your name (or a name very similar to yours) in their database of individuals with derogatory records. It does not automatically mean you have a criminal record.
Here is exactly how to handle a “Hit” status to ensure you get your clearance as smoothly as possible.
1. Why Did You Get a “Hit”?
There are three main reasons why this happens:
- Namesake (Most Common): You share the same name as someone who has a criminal case. Since common names (like “Juan Dela Cruz”) trigger thousands of hits, the NBI needs time to verify that you are not that person.
- Previous Record: You were involved in a legal case in the past. Even if the case was dismissed or you were acquitted, the “Hit” will still appear until the record is updated with a Court Clearance.
- Administrative Error: Sometimes, minor errors in encoding (like a typo in your middle name) can cause a mismatch that triggers a manual review.
2. The Process: What Happens Next?
Step 1: The Waiting Period
Once the encoder informs you of a “Hit,” you will not receive your clearance that day. Instead:
- You will be given a claim slip with a return date (usually 8 to 10 working days later).
- During this time, NBI researchers manually verify your fingerprints and personal data against the records of the person with the derogatory entry.
Step 2: The Quality Control (QC) Interview
In some cases—especially if the “Hit” is highly similar to your profile—you may be asked to proceed to the Quality Control Division (usually at the NBI Main Office or a designated satellite hub).
- The Interview: A researcher will ask you basic questions about your identity and any past legal issues.
- Affidavit of Denial: If the record belongs to a namesake, you might be asked to sign a notarized “Affidavit of Denial,” where you formally state under oath that you are not the person mentioned in the criminal record.
For more detailed explaination see: NBI appointment Hit resolution process in detail.
3. Requirements for “Hit” Resolution
If you know the “Hit” belongs to you (i.e., you had a previous case), or if the NBI asks for further proof, bring the following on your return date:
- Original Court Clearance/Disposition: If you had a case that was dismissed or settled, you must bring a certified true copy of the court’s decision.
- Two Valid IDs: Ensure they are the same ones used during your initial appointment.
- Previous NBI Clearance: If you have an old clearance that was already cleared of the “Hit,” bringing it can help speed up the re-verification.
4. Can You Expedite the Process?
Generally, you cannot skip the 8–10 day waiting period because the manual verification is a security protocol. However, you can prevent future delays:
- Always apply at the same branch: Some people find that returning to the branch that successfully cleared them before makes the renewal process faster.
- Provide a Middle Name: Never leave your middle name blank, as this is the primary way NBI distinguishes namesakes.
Pro-Tip: If you need to submit your clearance for a job immediately, most employers accept a photo of your NBI Receipt/Claim Slip as proof that your application is “In Process” due to a namesake.
5. Summary Checklist for Hit Status
- Keep your receipt: Do not lose the claim slip given to you.
- Return on the exact date: Not earlier, as the research might not be finished.
- Bring Court Documents: (Only if you have a past case) to prove it is resolved.
- Remain Calm: 95% of hits are just namesakes and result in a clear document after the waiting period.